Terms of Service - Pluto Labs

Terms of Service

Last updated: August 18, 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the Pluto Labs website, applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

2. Services Description

Pluto Labs provides coaching, mentoring, and educational services for local service business owners, including our Social Scaling System program. Our Services include training, strategy sessions, educational content, and related resources designed to help local service businesses scale through trust-based advertising and marketing systems.

We are not a business opportunity, and we make no income claims or guarantees. Our Services are educational and advisory in nature. Your results depend on your own effort, market conditions, business decisions, and numerous other factors beyond our control.

3. Eligibility

You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

4. Accounts and Registration

To access certain features of our Services, you may be required to provide information about yourself, including your name, email address, phone number, and business information. You agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete.

5. Intellectual Property

All content provided through our Services, including text, graphics, videos, training materials, logos, and software, is the property of Pluto Labs or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.

Materials provided to you as part of any paid program are licensed for your personal use only. You may not share, resell, or distribute program materials to third parties.

6. Payment Terms

Certain Services require payment of fees. All fees are described at the time of purchase and are billed in advance. You agree to pay all fees associated with your purchase. Payments are processed through third-party payment processors, and your payment information is handled by those processors in accordance with their own terms and privacy policies.

7. Refund Policy

Refund eligibility depends on the specific program or service you purchased. Refund terms, if applicable, are described in your purchase agreement or program materials. If no specific refund terms are provided, all sales are final. Contact us at [email protected] to request a refund or discuss your purchase.

8. User Conduct

You agree not to use our Services to: (a) violate any law or regulation; (b) infringe the rights of any third party; (c) transmit unsolicited communications, advertising, or promotional material; (d) interfere with or disrupt the Services; (e) attempt to gain unauthorized access to any portion of the Services; or (f) use our content or materials in violation of applicable intellectual property laws.

9. Disclaimers

Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that our Services will be uninterrupted, error-free, or secure. We do not guarantee any specific business, income, or revenue outcomes. Your results depend on your own efforts and circumstances.

Any testimonials or case studies shown on our website or in our marketing materials reflect individual experiences and are not a promise or guarantee of future results. All financial figures mentioned are estimates or past results and should not be considered typical or guaranteed.

10. Limitation of Liability

To the maximum extent permitted by law, Pluto Labs and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of our Services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms or your use of our Services shall not exceed the amount you paid us for the Services giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Pluto Labs and its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, and expenses arising from your use of our Services or your violation of these Terms.

12. Third-Party Services

Our Services may integrate with or reference third-party tools and platforms, including but not limited to Meta (Facebook), Google, GoHighLevel, Typeform, Calendly, and payment processors. We are not responsible for the practices or content of these third-party services, and your use of them is subject to their own terms and privacy policies.

13. SMS and Email Communications

By providing your phone number, you consent to receive SMS messages from Pluto Labs regarding your application, our services, and related communications. Message and data rates may apply. Reply STOP to opt out at any time. For help, reply HELP. We do not sell or rent your phone number to third parties.

14. Termination

We may suspend or terminate your access to our Services at any time, with or without cause, and with or without notice. Upon termination, your right to use our Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including intellectual property, disclaimers, and limitation of liability.

15. Changes to These Terms

We may revise these Terms from time to time. The most current version will be posted on this page with a revised "Last updated" date. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State in which Pluto Labs is incorporated, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of that jurisdiction.

17. Contact Us

If you have any questions about these Terms, please contact us at [email protected].